How to rate the airport experience?
How they do it?
Empatika has a long experience in analyzing social media data and has developed its own proprietary technology that pulls all foursquare tips and tweets at or near airports, then analyze them and generate sentiment analysis diagrams for each airport, broken down into the different aspects that make the airport user experience.
The result is the sentiment map you can see below, that was presented at TechCrunch Disrupt 2102 in San Francisco (just click on the map to start playing with it!):