The Allplane Podcast #119 - optimizing airline payments, with Diego Pérez (CellPoint Digital)
Payments are an essential element of the airline business and one that is often overlooked by most people.
But, have you considered the tech required by any international carrier to handle thousands of payments from all over the world, smoothly and instantly?
In this episode, produced in partnership with CellPoint Digital, we delve into the topic of airline payments tech.
Diego Pérez, Business Development Director for Latin America and CellPoint Digital, shares some insights about the different elements involved in an airline payment. He also explains what is payment orchestration, and why it matters if you wish to offer multiple payment methods to your customers.
Diego will also share his experience working in the Latin American markets, a region of the world that stands out in the use of alternative payments, that is using methods and channels different from the classical credit card payment. This is also becoming increasingly relevant for airlines in other parts of the world, as Gen Z travellers show a preference for a diversity of payment methods.
So, tune in to learn more about the trends that shifting the payment landscape and how technology is providing answers to them!
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Things we talk about in this episode
What is CellPoint Digital
How do payments work in the airline industry
What happens with your money when you purchase and airline ticket
What is payment orchestration
In which ways does Latin America stand out when it comes to payments
Which alternative payment methods are emerging
How CellPoint Digital helps airlines recover “lost revenue” by making it easier for everyone to pay
Resources
Report about the state of airline payments tech published by CellPoint Digital, quantifying in $20.3B the amount paid by airlines in payment processing
Podcast Music: Five Armies by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3762-five-armies
License: http://creativecommons.org/licenses/by/4.0/
Interview Transcript:
(please note that, although we strive to make it as close as possible to the original recording, the transcript may not be 100% accurate)