New podcast episode with passenger experience expert Jeff O'Neill

It’s only very occasionally that we have repeat guests on the Allplane podcast. When this happens is typically because the topics they are experts in requires a constant and thorough re-evaluation.

This is the case of the passenger experience, a field that airlines are constantly attempting to disrupt and redefine, but usually within a set of very strict parameters. Some of these are dictated by the constraints of the aircraft, but also, in part by market inertia.

Jeff is one of those passenger experience professionals that thinks that a lot more can be done to bring new concepts and ideas to the market that transform the way we travel, particularly in economy and premium economy classes, which is how the majority of people travel.

So, Jeff was back on the podcast (after his first, 2020, appearance) to bring us the latest news about his revolutionary Zephyr seat project and to comment as well on some of the recent trends in the industry and provide a qualified opinion on some of the latest cabin products unveiled by the industry…

The Allplane Podcast #89 - aircraft cabin trends with Jeff O'Neill